Global, through its back office outsourcing services, provides a business solution to health insurance payers who are trying to find a balance between complying with ACA provisions and staying profitable while meeting shareholder expectations.
With the support of Global's services, you can focus on new growth opportunities, ACA mandates and long-term sustainability. Significantly, your organization will succeed in making dramatic savings, achieve SLA driven effectiveness, gain operational efficiencies and scalability to put you ahead of the game during the next few turbulent years.
Our services help you stay flexible in a changing environment and efficiently manage your back-office:
Precise enrollment, fast data implementation and process completion ensures increased accuracy of billing, fulfillment, customer responsiveness and satisfaction of employer and member.
Aggressive member services
On-time accurate notices, quicker member payment reconciliation and proactive resolution of errors enable accuracy of member data, retention and quicker revenue recognition.
Improved claims efficiency
Faster and accurate claims processing, high rate of financial payment and transaction accuracy ensures satisfaction for members and providers.
Optimized provider services:
Network eligibility, network mapping, contract mapping and fee mapping delivers accurate first time payments, minimum corrective transactions, member satisfaction and provider retention.